You built your business and know how it should operate. Your technology should operate that way too.

Automate solves a process: you hand us the task and we make it run. It might live inside your existing tools (email, CRM, spreadsheets) using AI and automation logic. Build delivers a product: your team gets a dedicated application with its own login, interface, and data model. The simplest test: if you want a task handled for you, it's Automate. If you want a system your team works inside of, it's Build.

That's what the discovery call is for. Most businesses don't know which tier fits until we walk through the process together. We'll name a recommended tier on that call. If we're genuinely between tiers, we'll tell you, and we'll tell you which way the scoping session is likely to push the answer before you pay for it.

We spend 2 to 3 hours with your team defining exactly what gets built: screens, workflows, integrations, user roles, outcomes. You leave with a scoping document that becomes your contract scope if you proceed. If you don't proceed, the document is yours to keep. We've had prospects use the scoping document to go get quotes from other developers. We think that's fair: the work we did to produce it is genuinely yours.

Hosting, security patches, bug fixes, a monthly check-in call (up to 60 minutes), and up to 2 hours of minor maintenance per month. It doesn't cover new features, new user roles, or new integrations. Those are scope increases, priced separately. We're explicit about the boundary because "scope creep" is how every software project goes over budget. Fixed scope is how we keep the promise we made at signing.

Payment for the build is upfront, after the scoping session is complete and you've signed the agreement. Monthly hosting begins on acceptance of the delivered software, with a 12-month minimum commitment. Upfront payment keeps us accountable to the delivery date instead of the billing schedule.

During the hosting period, C Infinity retains IP ownership. You own your data at all times and can export it whenever you want. After 36 months of continuous service, you have the option to buy out the code. If you prefer to keep us hosting, your monthly rate drops to 70% after the 36-month mark. It's an intentionally different model from "you own everything from day one" because it keeps the upfront cost lower and aligns our incentive to build software we're proud to maintain long-term.

We'll tell you before you've spent anything beyond 30 minutes of your time. The discovery call is where we figure out whether FORGE is the right fit, and if it's not, we'll say so directly. If we can't project meaningful operational impact, we'd rather lose the engagement than build something that doesn't move the needle. If we discover a scope problem partway through a build (rare, but it happens), we work with you to rescope or refund the unbilled portion.

We offer structured scope increase packages: $3K for a simple enhancement (one new workflow and a few screens) or $5K for a moderate enhancement (new integrations, user roles, or multiple new workflows). Anything larger gets quoted individually. Most FORGE clients end up doing at least one scope increase in the first year, the software reveals new opportunities once it's running.

FORGE includes a catalog of add-on modules for specialized requirements across five categories: Compliance & Security (readiness work, SSO, audit logging), Payments & Billing (Stripe, invoicing, QuickBooks/Xero sync), Communication & Notifications (transactional email, SMS, Slack/Teams), Data & Infrastructure (analytics, data migration, multi-tenancy, API access), and User Experience (web+mobile dual build, client portals, document management). Modules are scoped and priced during the scoping session, we'll tell you which ones apply to your build and what they'll cost before you sign.

It's a fair question, and the short answer is no, this isn't vibe-coded software.

FORGE is engineered software, delivered by real AI-development engineers using Conntinuum, C Infinity's proprietary development platform. Conntinuum doesn't replace engineering judgment. It accelerates it. Our team uses it to move faster through the well-understood parts of building software (scaffolding, boilerplate, standard patterns, test coverage) so they can spend their time on the parts that actually matter for your business: architecture, workflow logic, data modeling, integration, and the specifics of how your operation works.

What you get is software that's been designed, reviewed, and tested by engineers, not generated wholesale from a prompt. The AI makes the team faster; it doesn't make the decisions. That's why our fixed-price model works: we've built a repeatable engineering practice, not a shortcut.

Automate: 2 to 6 weeks. Build: 4 to 10 weeks. Build+: 6 to 14 weeks. We move faster than traditional development because we've invested heavily in internal tooling and AI-assisted development, the same core methodology we use for our larger enterprise clients, optimized for the FORGE scale. Speed isn't the point, though. The point is predictability: if we commit to a date in the agreement, we deliver on that date.

FORGE is designed for focused, single-application engagements. If you need a large-scale enterprise platform, multi-system transformation, or a dedicated engineering team, that's our core C Infinity service line, where we build at enterprise scale with team-based engagements rather than fixed tiers. A discovery call can quickly determine which side of the line you're on.